Features and Benefits Automation

If you adopt an online workflow solution this gives you the ability to automate specific activities within a process.

For example, at each stage of the process an email could be sent informing the next participant that there is now an action for him. Or the solution can be set up so as to re-route a task to another member of staff after a certain amount of time has elapsed without action. Alternatively escalation to management can be automated based on pre-defined criteria.

Used in this way, automation of workflow can serve both as a risk management tool, but can also improve the speed and reliability of the organisation.