|Features and Benefits
Thinking clearly about how your business processes work provides the
opportunity to eliminate problems before they occur. Automating
the process then significantly reduces the chance of individual
errors occurring spontaneously.
Each participant knows what her role is within the process.
Also she can be confident that once she has performed her task,
the next participant will be made aware of this. This means that
jobs do not get lost in the system because of a break in communication
between stages or because a member of staff is not aware that a job
is on her desk. That makes your operations more reliable and
improves the quality of your organisational performance.
Furthermore the efficiency gains from staff not having to spend time
correcting errors or repeating tasks can have a direct positive impact on costs.
Finally, one of the most important benefits is the positive impact on
morale both because staff are able to perform their jobs more effectively
and because they feel that there is more transparency in their job function.
And high staff morale in turn helps to boost productivity.