|Features and Benefits
Cross-Training and Staff Integration
The ability to make new staff productive early on,
and rapidly cross-train existing staff into new functions,
are both important strengths for any organisation.
Mapping out and automating a process gives it a high degree of certainty.
This means that when a participant is added to that process (whether as
a new hire or from another function), he is able to perform his role
within it much more quickly than if the process were ill-defined.
Moreover savings are made because those who interact with that
participant need spend less time on training and correcting errors.
Overall the result is an enhancement in organisational flexibility.