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How the solution works |
Internet Vision's e-workflow service provides web-based solutions to deliver the right information
to the right person at the right time. Automating your workflow enables your organisation to:
Enhance productivity and efficiency
Improve quality of service
Extend flexibility
Increase speed of delivery
Reduce costs
The solution that we deliver to you will vary depending on your
organisation's circumstances and specific processes. However
there are some common features that characterise an automated workflow solution.
Internet Vision's e-workflow solutions are intranet systems providing forms
to enter data and reports containing visible representations of the information.
Dynamic "To Do" lists and alerts show participants when their attention is required.
The system automatically adds new items to each participants' "To Do" list when it has
been checked off the "To Do" list of the previous participant.
For example, when the
Financial Manager approves an expenditure request not only is it removed from her "To Do" list,
but the consequent order placement is also immediately added to the "To Do" list of
the Procurement Officer. At the same time, the Operations Manager raising the request is automatically kept
informed of progress.
This saves the Operations Manager from interrupting the Financial Manager to discover
whether the purchase has been approved, and enables him to give a clear response to enquiries.
The Procurement Officer will always be supplied with all the information necessary to place the order,
and need never be unclear as to whether financial approval was given. The Procurement Officer can place
the order as soon as he is ready, enabling him to work different hours from the Financial Manager, or even
in a different location.
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Real Life Success Stories
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- An IT recruitment agency handling large volumes of contract staff needed all departments to
be able to track information regarding those candidates. Previously a combination of paper
forms, verbal communications and physical in - trays was used. Adopting online workflow
enabled faster transfer of information about a contractor between departments. Tracking the
whereabouts of that information within the process was also much easier. The company was
able to reduce the time taken to place a contractor by 80%.
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A renowned UK university used to have a time consuming and error-prone process for staff
looking to get internal approval to advertise and fill a vacancy, a situation that occurred 1200
times a year. The university automated this process online. Each individual involved in the
process accessed a "To Do" list via a Web client and the originator was automatically informed
every time there was a delay of more than three days. Deploying the solution enabled staff,
and the organisation as a whole, to waste less time and focus on core functions.
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A medium-sized UK government agency saved many man-days per month by automating its
internal procedure for the billing of professional services undertaken by the agency's various
departments. In the past, paper orders were raised, sent to the appropriate department for
approval and then to the finance department. They have now moved this process online, and
have gained tangible returns.